Awards & Testimonials

Customer Service Awards

Among the awards we've won:

  • ShoreTel World-Class Customer Satisfaction Award, 3 years running
  • Top ten Teleco dealer
  • Top ten among telecommunications companies in Arizona
  • Awarded Best Telecommunication Equipment Provider in Tempe, AZ in 2008 by the U.S. Local Business Association

Testimonials from our Customers

Seriously, your staff was great, and even did a follow-up call. No one does that.
Your products worked flawlessly ... Thanks for the good job on preparing the ShoreTel system for me.
Eveything is great. We really appreciated the time and effort your staff put into their training here. It went very well and was well-received.
Your technician did an excellent job explaining to me how the functions I needed work in Shoreware Director and provided a solution to my problem.
I've been extremely happy with Teleco of Phoenix's ability to communicate with me on a tech-to-tech level. I hadn't dealt with the new technician before until just recently, so I was nervous when I first spoke to him, but he quickly put my mind at ease as I realized that he's fantastic at his job and has extensive knowledge. Kudos to your entire team and thank you to the technician for proving again that Teleco of Phoenix really cares. You all truly know how to provide the BEST customer service. From helping me find a new ISP to supporting our phone system, I simply can't say enough good things about you guys.
Thank you!
Matthew VanderPloeg, CCNA:V
Systems Administrator
Phoenix Pumps, Inc


I wanted to say thank you again for your exceptional customer service. I was so frustrated yesterday that I was on the verge of tears before you called me. I had run out of options and felt like I was cornered and pinned down. It was nice to know that someone actually wanted to help me. Thanks for turning my day around! As usual, Teleco of Phoenix has gone above and beyond the norm to completely blow away my expectations.
Please also let Erik know that our phone system is running great now. I really appreciate his hard work and devotion to resolving our problem. I could tell that he had a genuine concern for us and he owned the problem from start to finish. He’s a REAL professional. Huge amounts of props and respect to him.
In a time when I just needed a “go to guy” Teleco has stepped up to plate and knocked the ball right out of the park… and into the next city! Thanks again for all you do!