Teleco of Phoenix - Our Services and Managed Plans

Services & Managed Plans

Managed Service Plans

Teleco of Phoenix is one of the only communications provider in the region to offer the innovative Current Technology Assurance Program (C-TAP). This program is designed so businesses can have a fixed cost for their communications infrastructure while assuring they are able to stay on top of the most current technology available.

Telecommunications technology is advancing at a pace never before seen in the industry, increasing the importance of programs that help you protect your investment. C-TAP is designed for that purpose. It allows businesses to install current technology without large up front costs, to upgrade to new technology without increasing monthly payments, and to ensure total protection of their communications infrastructure.

Contact Teleco of Phoenix today to request more information on C-TAP.

Carrier Services

On average Teleco saves our customers 30% on their monthly phone bills...

Teleco of Phoenix has partnered with over 100 different service providers both local and nationally to provide voice/data and Long distance service. Whether it's analog lines, T-1/PRI, Sip trunks, DSL, or cable and wireless internet service, Teleco has a solution offering for your business. We take the time to analyze your monthly telecom and data bandwidth expenditures, review your current service needs, and then shop the market for the best rates and service.

Contact Center

Customers today expect higher levels of service, and multisite contact centers are now the norm for businesses of all sizes. Teleco's Contact Center solutions easily connect internal and external customers to the right service agent at the right time. The result? Lowered costs and an improved customer experience that help to transform your contact center into a revenue center.

Call Recording

Teleco offers a variety of call recording solutions for small- to medium-sized businesses and call centers. Call recording solutions attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. We offer superior integration with leading business phone systems, to ensure the right fit for a broad array of organizational needs.

Unified Communications

What is Unified Communications? UC takes all of your business communication processes and streamlines them into one unified approach. This allows you to combine your voice mail, and email and integrate your contacts from outlook into a user friendly interface that allows you to make calls from your PC.

Networking Solutions

Teleco of Phoenix works with the following partners to provide network switches and routers: Adtran, Linksys, Cisco, Dell, and Sonic Wall. Our VOIP products are agnostic to brand names and function with many different Switches on the market. Our specialists and product lines are designed to work seamlessly with existing business grade solutions or specific customer preferred products.

Structured Cabling

Structured Cabling is an important part of the internal infrastructure for most business operations today. Teleco of phoenix is experienced and certified in Cat 3, 5, 6, and 7 Data Cable along with Fiber Optic and Coaxial. We also specialize in rack systems and build outs.

PBX Disaster Recovery

Protect Your Business from Phone System Failure.

To your business, a disaster doesn't have to be a tornado, a hurricane, or a flood. A blackout or brownout, or even simple equipment failure can bring your business to a standstill if not properly protected. Worse, it can cause lasting harm to your brand and to customer loyalty.

That's why every business should build a disaster recovery plan – everything from backing up your data to co-locating your servers. If a disaster does strike, you can be certain you've made every contingency to prevent your customers from being affected. What about your phone system?

Office phone systems (or PBXs) are a vital part of most businesses, but are frequently overlooked when planning for a disaster. An interruption in phone service means your potential customers, existing customers, and affiliates can't reach you and may become worried about your reliability. Your PBX going down for even a short period of time can cost your businesses thousands of dollars in missed opportunities and damaged reputation.

That's why we offer automated PBX failover to a fully-hosted virtual phone system.

If you're interested in getting a quote for backing up your PBX, please contact Kris LaMontagne 480-941-8280.